Get in Touch With Us
Got a question about something you have read on yearoffoodandfarming.org.uk, spotted an offer that has changed, or just want to point us towards a site we should be looking at? This is the page for that. Below is how to reach us, what kind of messages we are best placed to help with, and what happens once you send one.
How to Reach the Team
Email is the best way to get hold of us. Send your message to [email protected] and a real person will read it and reply — we do not rely on automated responses to close out enquiries. Most messages are answered within two working days, though it can take a little longer if we are dealing with a high volume of emails.
If you can, mention the page you were reading and what prompted the message. A short line of context — "the offer listed for Betmica seems to have changed" or "I'm looking for a site that takes Paysafe" — helps us route it to the right person and get back to you with something useful rather than a generic reply.
What We Can Help With
- Questions about how the site works — how we compare gambling sites not on Gamstop, what our ratings mean, or how a specific listing was put together.
- Corrections — welcome offers, terms and licensing details change often. If something on a listing such as Kikibet, Betninja or any other brand looks out of date, tell us and we will check it.
- Suggestions — if there is a topic you think we should cover, or a new casino not on Gamstop you have come across, let us know.
- Partnership or editorial enquiries — if you represent an operator or affiliate programme and want to discuss coverage, introduce yourself and outline what you have in mind.
- Concerns about gambling behaviour — if you or someone you know is struggling with gambling, say so in your message and we will point you towards independent support resources. We are not a support service ourselves, but we take this seriously and will not ignore it.
What We Cannot Do
We are a comparison and information site, not an operator. That means we cannot access anyone's casino account, process withdrawals, resolve a dispute over a bonus, or issue refunds — those requests need to go directly to the casino in question, using the contact details on their own site. We also cannot advise on individual bets or wagers, or guarantee the outcome of any game.
What we can do is help you understand how sites work, what to check before signing up, and where to find more detail on our comparison of trusted non GamStop casinos in the UK, which covers payment methods, licensing and how we score the brands featured on yearoffoodandfarming.org.uk.
Before You Get in Touch
A few common questions are already covered elsewhere on the site, so you may find your answer faster there:
- If you are asking about a specific welcome offer — check the material terms listed beside that offer on the relevant casino page first, since these vary by brand and can change.
- If you want to know how a casino was rated, our comparison page explains the criteria we use.
- If your question is about self-exclusion, GAMSTOP, or how local rules apply to gambling in the UK, our main comparison guide sets this out in more detail.
If none of that answers what you need, an email is still the right next step — we would rather hear from you directly than have you leave with an unanswered question.
What Happens Next
Once your message lands with us, it goes to whoever on the team is best placed to answer it. You will get a direct reply, not a template. If we need more detail to check something — a screenshot of an outdated offer, for instance — we will ask for it before making any changes to the site.
We rely on readers flagging things that have moved on, so even a short note pointing out an inaccuracy is genuinely useful to us and to everyone else reading the same page afterwards.
All gambling content on this site is intended for readers aged 18 and over. Thank you for taking the time to reach out — we look forward to your message.